Hi Bholstein:
I bought my X22 2000 at Northbay also. From Howie, who now manages MarineMax Santa Rosa. His service manager is Anthony. These guys have helped me with several issues....Anthony was one of the original Northbay Factory Trained techs. These guys are genuinely service oriented, although I'm not sure how excited about seeing me show up they currently are. In any case, they might be able to help you. Additionally, there is a guy named Chris at Santa Rosa Marine, I think, who was also one of the factory mechanics. See if these guys will help you. They are above all else in my experience honest and straightforward.
Sierraglen